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Social Media Community Management

Community managers are your brand ambassadors

Community managers are your brand ambassadors

As your brand ambassador we supervise your social media campaigns to make sure that they are in accordance with the planned social media strategy. Our community managing experts provide quick directions to contributors on various social media platforms. During the period of crisis, our experts can step in for effective crisis management.

Our experts are proficient in monitoring platform metrics and establishing reputation management routines. Every quarter we prepare report on your brand’s overall performance on social media platforms and support it with recommendations. Our vast experience across diverse industry verticals gives us an edge over our competitors. Since, community managers act as your brand ambassadors, we make sure that they are experts and are efficient in delivering quality services at all times.

SunTec Marketing offers a wide gamut of community management services to help organizations to manage their online communities more efficiently and professionally.

  • Engage with your online community

    Interact with your community by providing constant updates and sharing user appropriate content. Create your brand presence among your customers through your website.

  • Provide human touch to your brand

    Humanizing your brand by engaging with the users on a regular basis. Our teams of community managers represent your brand and become your brand ambassadors with whom users can directly interact.

  • Manage customer feedback and queriest

    Our community managers review the feedback and with the help of social media analytics we evaluate your brand’s performance on a regular basis. After going through user’s feedback we suggest improvements so as to enhance user experience.

  • Forum moderation

    Our community managers take active part in community discussions as well as help moderate content to maintain the health of the forum and keep it user friendly.

We are adept at managing your online presence across all major social media platforms. We make use of the insight gained through years of experience in community management, to create user engagement across Twitter, Facebook, Google+ and other social media landscapes.

For more information on community management services write to us at info@suntecmarketing.com, our experts will revert back to you shortly.

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